Customer Service

Technical problems or questions?

Contact your regional customer service in the contact form below. You will receive an answer within a working day.

Contact now

Reliable support in every situation.

Our experienced service team offers in-depth knowledge of the latest diagnostics, repair as well as maintenance methods and offers short reaction times for highest customer satisfaction.


Trouble-shoot for minor issues

Remote assistance for installation and settings adjustments

Service & Maintenance

On-demand or regularly scheduled maintenance services

Re-calibration and re-certification

In-House Repair

Send-in service in regional Swan workshops for repair and maintenance

Refurbishments of installed instruments

Product Trainings

The more you know about your Swan monitoring equipment, the more you profit from it. Our customer service teams offer technical trainings: at our headquarters, on site or online. Reach out to your local Swan representative to find out more about the possibilities to learn from our experts.

Discuss the options with your local CS representative

Customer Service Videos

The quickest way see how to maintain and service the equipment yourself.
New customer support videos are added on a regular basis – make sure you don’t miss any by subscribing to our Youtube channel.

Visit the Swan Youtube Channel

Contact Your Regional CS Task Force

If you have any issues, questions or remarks please use the contact form below.